Frequently Asked Questions

We have two series: Sentinel (cars) and Guardian (SUVs/trucks). Sentinel Series: Compact fits under 176", Mid fits 176-195", Full fits 196-211". Guardian Series: Compact fits under 198", Mid fits 198-233", Full fits 234-272". Use our Size Finder tool for a specific recommendation based on your vehicle.

Yes, a one-time assembly takes about 20 minutes. After that, deployment takes just 5-10 minutes. We provide detailed video instructions that walk you through every step.

Every system includes: the inflatable cover, storage bag, blower assembly, AA battery pack, 12V car adapter, AC adapter, cinch wand, and free access to our Hail Alert mobile app. Both Storm Silver and Stealth Black colors include identical accessories.

Both colors offer identical protection and include the same accessories. Storm Silver is our original color at $549 (Sentinel) or $649 (Guardian). Stealth Black is a premium finish at $599 (Sentinel) or $699 (Guardian), offering a sleeker look that matches darker vehicles.

The Hail Protector stops ANY size hail. The high-volume air cushion absorbs impact energy rather than rigidly resisting it—similar to catching an egg with soft hands versus stopping it abruptly.

No. The inner layer that rests on your vehicle doesn't move, even under storm conditions. No movement means no friction, and no friction means no scratches. The material was specifically chosen to protect automotive finishes.

Yes. Developed in North Texas and tested to 80 mph winds. The wheel-cinch system anchors the cover low on your vehicle, preventing wind from getting underneath. A 60 mph wind exerts 350 pounds of force—your car would lift off the ground before the cover comes off.

The system uses high-volume (not high-pressure) air to absorb impact energy. The cover flexes and moves with the hail, making it virtually impossible to penetrate—even with sharp edges.

Three options included: AA battery pack (~1 hour runtime), 12V car adapter (~3 hours without depleting starting power), or AC adapter (indefinite runtime). The blower runs continuously to maintain the protective air cushion.

Yes, the blower runs continuously when activated because the cover uses breathable fabric. This constant airflow maintains the protective air cushion and allows moisture to escape—it's essential to how the system works.

With an optional WiFi outlet adapter (purchased separately), you can activate your Hail Protector from nearly anywhere using your smartphone.

After use, allow the cover to dry if wet, then fold and store in the included sleeping bag-style storage bag. Store in a cool, dry place. The compact bag fits easily in your trunk or garage.

We offer replacement covers and all spare parts individually. The cover, blower assembly, power cords, and other components are all available on our website.

Every system comes with a 1-year parts and labor warranty. Extended 2-year and 3-year warranties are available at purchase.