Terms of Service

Welcome to Hail Protector. By accessing our website at hailprotector.com or purchasing our products, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our services. If you do not agree to these terms, please do not use our website or purchase our products.

Key Points

• These terms constitute a legal agreement between you and Hail Protector, LLC
• We may update these terms from time to time
• Continued use of our services constitutes acceptance of any changes
• You must be at least 18 years old to make purchases

Product Descriptions

We strive to provide accurate descriptions and images of our products. However:

• Colors may vary slightly due to monitor settings
• Product specifications are subject to change without notice
• All measurements are approximate

Product Availability

• Products are subject to availability
• We reserve the right to limit quantities
• Prices are subject to change without notice
• We reserve the right to discontinue products at any time

Intended Use

Hail Protector products are designed for temporary protection of vehicles from hail. They should be used as directed in the included instructions. Use for any other purpose is at your own risk.

Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or decline any order. Reasons for declining may include:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Shipping restrictions to your location

Pricing

• All prices are listed in U.S. dollars unless otherwise noted
• Prices do not include applicable taxes or shipping (except as noted)
• We reserve the right to correct pricing errors even after order placement

Payment Methods

We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Shop Pay, and Apple Pay. Payment is processed at the time of order.

Order Confirmation

You will receive an email confirming your order. This confirmation does not indicate acceptance—acceptance occurs when we ship your order.

Limited Warranty

Hail Protector products come with a 1-year limited warranty against defects in materials and workmanship under normal use. Extended warranty options are available for purchase.

Warranty Coverage

• Manufacturing defects in materials
• Workmanship issues
• Blower motor failure under normal use
• Seam separation (not due to misuse)

Warranty Exclusions

The warranty does not cover:

• Normal wear and tear
• Damage from improper use, storage, or maintenance
• Damage from use in conditions beyond specified ratings
• Modifications or repairs not authorized by Hail Protector
• Damage from accidents, abuse, or neglect
• Cosmetic damage that doesn't affect functionality

Warranty Claims

To make a warranty claim, contact us at customerservice@hailstormproducts.com with your order number and description of the issue. See our Warranty page for full details.

Product Performance

While Hail Protector is designed to protect vehicles from hail damage, no protective product can guarantee absolute protection in all conditions. Factors affecting performance include:

• Proper installation per instructions
• Weather conditions beyond specified ratings
• Maintenance and storage of the product
• Correct size selection for your vehicle

Limitation

To the maximum extent permitted by law:

• Hail Protector, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for the product
• We are not liable for damage to vehicles, property, or injury resulting from improper use

No Guarantee of Results

We do not guarantee that the product will prevent all hail damage in all circumstances. Users should follow all instructions and use the product as intended.

Trademarks

'Hail Protector,' our logo, product designs, and related marks are trademarks of Hail Protector, LLC. You may not use our trademarks without written permission.

Patents

The Hail Protector system is protected by U.S. Patent #8,985,672 and other pending patents. Unauthorized copying, manufacturing, or distribution of our patented technology is prohibited.

Website Content

All content on our website, including text, graphics, images, videos, and software, is the property of Hail Protector, LLC and protected by copyright laws. You may not:

• Copy, reproduce, or distribute content without permission
• Modify or create derivative works
• Use content for commercial purposes
• Remove any copyright or proprietary notices

User Content

By submitting reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute that content for promotional purposes.

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Use automated systems (bots, scrapers) without permission
• Engage in fraudulent activity
• Harass or harm other users or our staff

We reserve the right to refuse service, terminate accounts, and pursue legal remedies for violations of these terms.

Governing Law

These terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Informal Resolution

Before filing any formal dispute, please contact us to attempt informal resolution. Many issues can be resolved quickly through direct communication.

Arbitration Agreement

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Consumer Arbitration Rules.

Class Action Waiver

You agree to resolve disputes on an individual basis only. You waive any right to bring or participate in a class action lawsuit or class-wide arbitration.

Small Claims Exception

Either party may bring qualifying claims in small claims court.

You agree to indemnify, defend, and hold harmless Hail Protector, LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these terms
• Your use of our products
• Your violation of any rights of third parties
• Any content you submit to our website

We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including violation of these terms.

Upon termination:

• Your right to use our services immediately ceases
• Any pending orders may be cancelled
• Provisions that should survive termination (including warranty, liability limitations, and dispute resolution) will remain in effect

Entire Agreement

These terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Hail Protector.

Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these terms without our written consent. We may assign our rights and obligations without restriction.

Contact Information

For questions about these terms, please contact us:

Hail Protector, LLC
Email: customerservice@hailstormproducts.com
Phone: 855-511-4245

We may modify these terms at any time. Changes become effective upon posting to this page, unless otherwise specified.

Notification

For significant changes, we will provide notice through:

• Email notification to registered customers
• Prominent notice on our website
• Update to the 'Last Updated' date

Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

We encourage you to review these terms periodically to stay informed about your rights and obligations.