Extend to 3 Years

3-Year Extended Warranty

Add 2 extra years to your included 1-year warranty — 3 years total coverage from date of purchase

$79 one-time payment at checkout

Can also be purchased within 30 days of receiving your system

What's Covered

+2 Years Added Coverage

Every Hail Protector includes a 1-year warranty. This extends it by 2 additional years for 3 years total from your date of purchase.

Pro-Rated Cover Coverage

Manufacturing defects in materials, workmanship issues, and seam separation (not due to misuse) on the cover.

Electronic Components

Blower motor failure under normal use and other electronic component defects covered for the full 3-year period.

Priority Phone Support

Extended warranty holders get priority phone support at 855-511-4245 ext. 2, Mon–Fri 7 am – 4:30 pm PST.

Standard vs. Extended Coverage

1-Year (Included) 3-Year Total (+2 Years)
Coverage period 12 months 36 months total
Cover warranty Pro-rated Pro-rated (extended to 36 mo)
Support Email Priority phone + email
Shipping on claims Customer prepays Customer prepays
Price Included $79 one-time

Warranty Proration Schedule

Effective on orders placed 2/24/2022 and beyond. Credit is calculated as a percentage off the original invoice price of the cover.

Standard 1-Year Warranty (Included with purchase)

Length of Ownership Credit Toward Replacement
0 – 3 months 100% off invoice price
3 – 12 months 80% off invoice price

Extended Warranty (adds months 13–36)

Length of Ownership Credit Toward Replacement
12 – 24 months 70% off invoice price
24 – 36 months 60% off invoice price

Pro-rated credit applies toward the purchase of a replacement cover of the same or comparable size. Original proof of purchase (order confirmation email) required for all warranty claims.

How to File a Warranty Claim

  1. Contact us at 855-511-4245 ext. 2 (Customer Service) or email customerservice@hailstormproducts.com, Mon–Fri 7 am – 4:30 pm PST.
  2. Submit photographs of the issue(s) you are experiencing.
  3. If warranty coverage cannot be determined by photographs, we may request that you mail the item back for full inspection.
  4. All warranty claims are subject to inspection (photo or physical) before approval or denial.
  5. Approved claims receive a pro-rated credit toward a replacement cover per the proration schedule above. Customer prepays shipping to and from.

This warranty applies to the original purchaser only and to items purchased directly from Hail Storm Products LLC.

Frequently Asked Questions

Does this replace my 1-year warranty?
No. Every Hail Protector system already includes a 1-year warranty. This product extends that coverage by 2 additional years, giving you 3 years total from your date of purchase.
When can I purchase the extended warranty?
You can add it at checkout when purchasing your system, or within 30 days of receiving your Hail Protector.
What does the warranty cover?
The warranty covers manufacturing defects in materials, workmanship issues, seam separation (not due to misuse), and blower motor failure under normal use. All claims are subject to inspection (photo or physical) before approval.
What does 'pro-rated' mean?
Pro-rated means the credit toward a replacement is based on how long you've owned the system. For example, a claim within 0–3 months receives 100% credit, while a claim at 24–36 months (extended warranty period) receives 60% credit off the original invoice price of the cover.
Who pays for shipping on warranty claims?
The customer prepays shipping to and from on all warranty claims. Accessory replacements within the first 3 months are covered with only a shipping charge.
Is the warranty transferable?
No. The warranty applies to the original purchaser only and to items purchased directly from Hail Storm Products LLC.

All warranties are pro-rated and begin from the date of purchase. This product adds 2 years to your included 1-year warranty for 3 years total. Effective on orders placed 2/24/2022 and beyond. Customer prepays shipping to and from on all warranty claims. Accessory replacements within the first 3 months are covered with only a shipping charge. After 3 months, pro-rated costs apply per replacement part or item. Covers electronic components and cover material for manufacturing defects and workmanship issues. USA and Canada only.